Unlock extraordinary guest experiences with WhatsApp 
Polser helps travel and hospitality companies drive revenue with guest experiences. All guests want and expect personalised, white-glove service, but providing it has been cost prohibitive–until now.

Your customers are most responsive on WhatsApp, but it wasn’t built for customer service.

Guests missing important emails or instructions
Polser allows guests to feel as if they have their own luxury concierge service, without the demand on your team

More questions than you can answer
Smart responses and instant answers enable support staff to handle anything in seconds–not minutes or hours. Training takes seconds and uses your existing material.

Scheduling and turnover headaches are constant
Keep guests informed with personalised and smart automated WhatsApp reminders and assisted scheduling

Polser + WhatsApp: Turning guest conversations into memorable stays, effortlessly 🥰 🛌

CRM Integration
Pull guest data straight from WhatsApp conversations to create comprehensive guest profiles, enabling personalised experiences and future tailored offers.
Reservation Management
Efficiently handle bookings, modifications, and cancellations directly through WhatsApp, providing guests with a seamless and convenient experience.


Instant Answers
Offer immediate and accurate responses pulling from any document or websites about amenities, services, and local attractions, elevating guest experience.
Personalised Voice Messaging: Your Words, Their Perfect Stay
Polser lets you type responses that are delivered as personalised voice messages, adding a warm, human touch without recording. Whether you’re welcoming guests, confirming bookings, or sending reminders, Polser ensures your communication is always personal and engaging.
Transcribe Guest Messages: Understand, Respond, Elevate
Voice messages from guests are valuable but can be sometimes be time-consuming to manage. Polser’s transcription feature quickly converts them to text, making it easy to understand and respond instantly. Perfect for handling multiple inquiries, especially across different languages.

Benefits
Voice Message Replies
Add a personal touch by responding to guests with natural-sounding voice messages, enhancing guest satisfaction and building stronger relationships.

Unparalleled Guest Experience
Create lasting memories through personalised and attentive service.

Increased Guest Loyalty
Foster long-term relationships with returning guests.

Enhanced Brand Reputation
Position your business as the epitome of customer service excellence.

Why Polser
Your Guests Live on WhatsApp
They don’t want to use third part apps or get important check-in information caught in a spam folder. Luxury hotels and vacation rentals using Polser have reported significant increases in guest satisfaction and revenue.

- Get Started
Ready to redefine hospitality?
Let Polser be your partner in delivering extraordinary WhatsApp guest experiences.