Polser: Unlock extraordinary guest experiences through WhatsApp.
And drive revenue for hotels, rentals, restaurants and the hospitality industry as a whole. All guests want and often expect personalised, white-glove service. Traditional communication channels often fall short in delivering the level of attention and responsiveness demanded by this discerning clientele.
The Solution
Polser + WhatsApp: Turning guest conversations into memorable stays, effortlessly 🥰🛌
CRM Integration
Pull guest data straight from whatsapp conversations to create comprehensive guest profiles, enabling personalized experiences and future tailored offers.
Reservation Management
Efficiently handle bookings, modifications, and cancellations directly through WhatsApp, providing guests with a seamless and convenient experience.
Instant Answers
Offer immediate and accurate responses pulling from any document or websites about amenities, services, and local attractions, elevating guest experience.
Personalized Voice Messaging: Your Words, Their Perfect Stay
Polser lets you type responses that are delivered as personalized voice messages, adding a warm, human touch without recording. Whether you’re welcoming guests, confirming bookings, or sending reminders, Polser ensures your communication is always personal and engaging.
Transcribe Guest Messages: Understand, Respond, Elevate
Voice messages from guests are valuable but can be sometimes be time-consuming to manage. Polser’s transcription feature quickly converts them to text, making it easy to understand and respond instantly. Perfect for handling multiple inquiries, especially across different languages.
Benefits
Voice Message Replies
Add a personal touch by responding to guests with natural-sounding voice messages, enhancing guest satisfaction and building stronger relationships.
Unparalleled Guest Experience
Create lasting memories through personalised and attentive service.
Increased Guest Loyalty
Foster long-term relationships with returning guests.
Enhanced Brand Reputation
Position your business as the epitome of customer service excellence.
Why Polser Works for Hospitality:
Your Guests Live on WhatsApp
They don’t want to use third part apps or get important check-in information caught in a spam folder. Luxury hotels and vacation rentals using Polser have reported significant increases in guest satisfaction and revenue.
- Get Started
Ready to redefine hospitality?
Let Polser be your partner in delivering extraordinary WhatsApp guest experiences.