Give WhatsApp the customer service features you wish it had.

Easily manage customer service conversations through the channel your customers know and love, with Polser.

A Trusted Partner in Small Business Success

Your customers love talking to you on WhatsApp, but managing all of your customer conversations is overwhelming and time-consuming.

Re-typing answers and re-sharing resources, images, and links is a constant headache.

You need to jump back and forth from your calendar to WhatsApp to schedule appointments.

You have to copy and paste from Google Translate every time someone speaks a different language.

Make managing customer service on WhatsApp 10 times easier.

Custom response prompts for FAQs, personalized to the conversation.

The Smart Sidebar and our Instant Answers suggests responses (including text, images, videos, or other files) based on the context of the conversation and on how you’ve answered questions in the past — so you don’t have to keep typing the same response over and over.

Easy appointment scheduling and automatic reminders

Instead of jumping back and forth between your calendar and WhatsApp, Polser will automatically surface slots based on your availability, let you share open times in your conversation threads, and automatically remind your customers of upcoming appointments, drastically increasing show rates.

Communicate in all your customer's languages.

If someone sends you a message in any language, Polser willl automatically translate their message and your messages back to them — no more copying and pasting from Google Translate.

Send personalized voice messages, without having to speak.

With Polser Voice, you can type out a response and have it sent as a voice note, using one of the pre-built voices or a clone of your own voice — allowing you to have the personal touch with your customers, at scale.

Personalization at Scale

Automatic transcription

When a customer sends you a voice message, Polser transcribes it so you can quickly read through it.

Automatic replies

Let your customers know when you’ll get back to them or share answers to FAQs by setting up pre-built responses.

Surface answers from documentation

Polser finds answers instantly. Whether its in manuals, websites or your documents, Polser saves countless hours of searching and frustration.

Appointment reminders in WhatsApp

Customers who have booked with you get appointment reminders, which increases show rates.

Testimonials

From our customers

Marilla

Quintas & Casas

"Polser has made my life so much easier, I have customers come from all over the world who speak many languages and now with Polser I can send read, listen and even respond to messages in any language any time."

Arron

Chinese Spa Parts

"Polser has made managing customer conversations so much easier for us. Our customers nearly all contact us on WhatsApp but now we don’t have to jump between calendars, docs and google translate to support them. Polser has made WhatsApp customer service 10 times easier for our Spa business"

Liz

Radiance

"Polser keeps our WhatsApp customer service on schedule. No more jumping between calendars and WhatsApp to manage appointments. It's a lifesaver!"

Paul

Pauls Dogs

"I look after expats dogs and Polser really helps to keep me organised! It suggests times that work for me, so scheduling dog sitting is easy. Plus, Polser translates voice messages into text and English, so I can understand my French and German clients instantly. No more hours wasted in Google Translate!"

Try the first ever WhatsApp customer service manager today.

Easily manage customer service conversations through the channel your customers know and love, with Polser.